LIME Dev2 min read · updated October 25, 2026

Building a Client Portal to Track UGC Video Production

A client portal makes key info visible: briefs, status, versions, and deliverables.

Key takeaways

  • A client portal makes key info visible: briefs, status, versions, and deliverables.
  • Define roles and permissions before designing screens.
  • Avoid turning a public shared folder into a makeshift portal without verifying permissions.

A client portal makes key info visible: briefs, status, versions, and deliverables. It should clarify the workflow without exposing contact details or files from other clients.

The Right Approach

Define roles and permissions before designing screens. List production stages and authorized actions. Plan for versioning, notifications, and archiving. Test access with separate accounts. A simple initial scope can be enough before adding advanced automations.

Implementation Example

Hypothetical example to adapt, without claimed client results: A brand reviews its approved brief and a draft to comment on. The creator only accesses the information required for their assignment. Final approval leaves a clear audit trail distinct from an informal comment.

Mistake to Avoid

Avoid setting up a public shared folder and calling it a secure client portal without verifying user permissions.

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