Privacy policy

1. Introduction

This policy informs users of the website limeugc.fr about how their personal data is collected and processed in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act of January 6, 1978, as amended.

2. Data controller

The data controller is Lime UGC, which can be reached at contact@limeugc.fr.

3. Data collected

We collect the following data:

• Identification data: first name, last name, email address, and phone number (provided through forms).
• Qualification data: industry, company size, and objectives (through the qualification quiz).
• Technical data: IP address, browser type, pages viewed, and visit duration (cookies and analytics).

4. Purposes of processing

• Responding to your requests for information and your WhatsApp messages.
• Assessing the suitability of a business collaboration.
• Sending you content related to our services, where applicable (with your prior consent).
• Improving the operation and performance of the Website.
• Complying with our legal and accounting obligations.

5. Legal basis

Processing is based on your consent (forms and non-essential cookies), thetaking of steps prior to entering into a contract (business discussions on WhatsApp), our legitimate interest (service improvement), and compliance withlegal obligations.

6. Retention period

• Prospect data: 3 years from the last contact.
• Customer data: the duration of the contractual relationship + 5 years (legal obligations).
• Cookies: 13 months maximum.

7. Data recipients

Your data is intended exclusively for Lime UGC and its technical processors (hosting, booking tools, and email services), which are bound by confidentiality and GDPR compliance commitments. No data is transferred to third parties for commercial purposes.

8. Transfers outside the EU

Some service providers (hosting and analytics) may be located outside the European Union. In such cases, appropriate safeguards (the European Commission’s Standard Contractual Clauses) are put in place.

9. Your rights

Under the GDPR, you have the following rights:

• The right of access, rectification, and erasure.
• The right to restrict and object to processing.
• The right to data portability.
• The right to withdraw your consent at any time.
• The right to lodge a complaint with the CNIL.

To exercise these rights: contact@limeugc.fr

10. Cookies

The Website uses cookies that are strictly necessary for its operation, as well as analytics cookies subject to your consent. You can configure your browser to refuse cookies.

11. Security

Lime UGC implements all reasonable technical and organizational measures to protect your data against unauthorized access, alteration, or disclosure.

12. Changes

This policy may be updated. The date of the latest revision is shown at the top of the page.