How it works
Expert guidance, from choosing your creator to final delivery
LIME UGC isn't a self-service marketplace. Every order starts with strategic planning led by our team.
1. Choose your creator
Filter the catalog by niche, format, language, city, or equipment. Reference rates are the same for every creator, so you can focus on finding the right fit for your brand.
2. Customize your service
Choose your video type, length, editing options, and extra hooks. Your reference total updates instantly. Volume discounts may apply.
3. Answer a few quick questions
Tell us about your product, goals, audience, distribution channel, and deadline. Your answers set up your WhatsApp conversation and form the basis of your creative brief.
4. Chat with a specialist on WhatsApp
Our team reviews your selection with you and confirms the concept, script, filming setup, and creator. We can also discuss volume discounts. No payment is required at this stage.
5. Pay the agreed price, off-platform
Once the brief is approved, our team sends your quote and invoice. You pay us directly by bank transfer or payment link; no payments are collected on this site. Your agreed price includes any applicable discount.
6. Track production
Product shipping if needed, filming, and editing: track every stage from your brand account, without exchanging personal contact details with the creator.
7. Review, revise, and download
Watch the first cut, request a revision within the agreed scope if needed, then download your final files with the agreed usage rights.
Clear expectations for everyone
- The same reference rates for every creator.
- Volume discounts may be available.
- Creators' personal contact details are never shared with brands.
- Creators approved through an application, interview, and portfolio review.
- Reviews published only after an order is completed.
- One revision within the agreed scope before final delivery.
Ready to launch your first campaign?
Explore the catalog, customize your service, and chat with a specialist on WhatsApp. You only pay once the brief is approved.
Demo
Book a platform demo
A 15-minute video call to explore the creator catalog, service options, and order tracking.